pain point

noun

plural pain points

: a persistent or recurring problem (as with a product or service) that frequently inconveniences or annoys customers

When you're in an established market, you have an established customer; their needs and pain points are clearly laid out on your competitors' review sites.—

Billy Polson

Customer service, which has been a pain point of bigger banks for years, is also improving in that it's getting faster and requires little from you.—

Chris Welch

broadly : something that is a recurring source of trouble, annoyance, or distress

Meanwhile, ironing is a pain point with her boyfriend because she loves the look of a crisply pressed men's shirt. "He never irons his shirts and it drives me crazy," she [Elyse Moody] says. —

Jura Konicus

Examples of pain point in a Sentence

Recent Examples on the Web

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Surely there must have been pain points while growing ServiceNow? —

Jim Edwards, Fortune, 31 Oct. 2024 Revisit your customer personas to ensure that your messaging still targets their needs and pain points, and adjust your content or explore new platforms as needed. —

Stephen Spratley, Forbes, 30 Oct. 2024 Meanwhile, Harris has worked to toe a narrow line — aligning herself with the Biden administration's successes, while distinguishing herself from pain points with voters. —

Kaia Hubbard, CBS News, 28 Oct. 2024 The trailer teases an unpacking of the pain points from these relationships, in front of an audience featuring their loved ones and former couples like Bliss and Zack (Season 4), as well as participants Jessica (Season 1), Nancy (Season 3), Marshall (Season 4) and AD (Season 6). —

Natalie Oganesyan, Deadline, 28 Oct. 2024 See all Example Sentences for pain point